Senior Analytics & Insights Analyst

  • 30 Jan 2024
  • Data Analytics, Digital & Insights
  • Sydney
  • Permanent / Full Time
  • Flexible, hybrid working in Sydney
  • Competitive salary plus super
  • Well known brand with high volume data sets
Senior Insights Analyst ( SQL / AWS / Power BI )
Sydney hybrid
$140-160k base plus super
Senior Insights Analyst ( SQL / AWS / Power BI ) is required to join one of Australia’s most well known brands, working within their Customer Lifecycle realm within the consumer division.
In this role, you will be responsible for developing and optimising data and insights to support commercial strategy. This senior role uses a proactive approach to demonstrate the value of analytics and insights to inform business decision-making, achieve commercial targets and identify growth opportunities, while strengthening customer relationship and growing lifetime value.
Roles and responsibilities for the Senior Insights Analyst ( SQL / AWS / Power BI ) include :
  • Understand business problems, trends and opportunities and provide expertise to arrive data-driven insights that can result in profitable commercial outcomes and positive customer relationship
  • Ensure effective management of recurring, on-demand, proactive programs of work
  • Consolidate data and use sophisticated analytics to acquire insights to drive business improvements in retention, upselling, cross-selling campaigns to drive better customer engagement and revenue growth in the customer base
  • Present and communicate critical data, visualisation, insights and opportunities to stakeholders, including technical and non-technical colleagues and seniors leaders, in creative and relevant ways for the problem statement at hand
  • Perform data and statistical analysis to understand how customer behaviour, product & pricing changes and campaign effectiveness impact the business
  • Developing methodologies to effectively measure campaign uplift and incremental gains
  • Work collaboratively with CLM Product Owners, Data and Analytics, Product, Finance to design and execute on strategic analytics roadmaps in alignment with business objectives
  • Lead the development, integration and optimisation of critical data sets and insights, including and understanding the data and table structures for Customer Lifecycle Management
  • Stay up to date with industry trends and advancements in data analytics, customer segmentation and personalisation
  • Always be on the lookout to improve the way we work, and speak up with suggestions for a better way, with the aim of exceeding our customers’ expectations
Essential skills and experience required for the Senior Insights Analyst ( SQL / AWS / Power BI ) include :
  • Strong quantitative background with experience working with large datasets and solving complex business problems
  • Strong background in data and analytics with demonstrated record of extracting meaningful data and using insights to support decisions to improve business objectives
  • Experience working in customer marketing, customer value management within consulting firms or Telecommunications, Technology, Financial Services, or Retail industry
  • Strong data analysis, data visualisation and presentation skills to effectively communicate insights and recommendations to key stakeholders
  • Intermediate skills in SQL and proficiency in understanding data, entity relationship, structured & unstructured databases
  • Working knowledge of data platforms – Teradata, AWS (or similar) cloud-based data platform
  • Highly efficient with a demonstrated ability to scope, prioritise, schedule and meet challenging deadlines
  • A natural attention to detail with exceptional analytical and problem-solving skills
  • Excellent communication and stakeholder management skills
  • Experiences in Python programming, AWS cloud-based data platform, reporting and visualisation (PowerBI, Tableau) is a huge plus
  • Experience working with the Agile, Jira and Confluence will be a plus
If you would like to apply for the above Senior Insights Analyst ( SQL / AWS / Power BI ) role, please click apply now!
Keywords: SQL / Power BI / Tableau / AWS / Teradata / Insights / Analytics / Data
Place Holder

Olivia Ferris

Senior Consultant