Process Improvement Manager

  • 24 Feb 2026
  • Data Leadership & Strategy
  • Sydney
  • Contract or Temp
  • Sydney preferred | Melbourne considered | 12 month daily rate contract
  • Lean / Six Sigma-led process improvement across Networks
  • Engineering-facing role driving OSS, ServiceNow & automation uplift
Process Improvement Project Manager

Networks | Business Improvement | Sydney or Melbourne | 12 month daily rate contract

A large enterprise telecommunications environment is seeking a Process Improvement Project Manager to lead business process optimisation initiatives across its Networks portfolio.

This is broader than a traditional project management role. The focus is structured improvement, Lean methodology and driving measurable operational uplift across complex technical domains.

The Role You will lead domain-level improvement initiatives across Networks, partnering closely with engineering and technical teams to identify inefficiencies and implement sustainable change.

Key areas of focus include:
  • Waste reduction and Lean-led optimisation
  • End-to-end process redesign across Networks operations
  • Driving improvements across OSS toolsets
  • Supporting ServiceNow-related initiatives
  • Enabling system and automation uplift driven by process redesign
  • Managing cross-functional stakeholders within a matrix environment
You will work closely with a central Process Centre of Excellence, while remaining accountable for delivering improvement outcomes within the Networks delivery function.

About You

You are an experienced improvement-focused delivery professional who:
  • Has led large-scale process improvement initiatives
  • Brings strong Lean methodology capability
  • Holds Six Sigma Black Belt certification (preferred but not essential)
  • Is comfortable working with engineering and technical stakeholders
  • Can operate confidently in complex, domain-level change environments
  • Focuses on measurable outcomes, not just project governance
Talent Insights 0135

Joey Myers

Senior Recruitment Consultant